At BaliElephantTrek.com (Bali Magic Tour), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data. By using our services, you agree to the practices described in this policy.
Who we are
Our website address is: https://balielephanttrek.com. Our company is PT. Bali Magic Tour.
Information We Collect:
- Email and Chat Data: When you communicate with us via email or chat, we collect personal information such as your name, contact details, travel preferences, and any other information necessary to assist you with your inquiries and bookings.
How We Use Your Information:
- Service Provision: We use the information collected via email and chat to provide the services you request, including answering inquiries, making bookings, and assisting with your travel plans.
- Communication: We may use your contact information to send booking confirmations, updates, and important information related to your travel arrangements.
Data Security:
We prioritize the security of your data and have implemented industry-standard measures to protect it from unauthorized access, disclosure, alteration, and destruction. Our website uses secure encryption protocols for data transmission.
Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements.
Payment Information:
Please note that we do not collect or store credit card payment information directly. We use Midtrans, a secure payment gateway, for credit card transactions, ensuring that your payment details are processed securely.
Your Rights:
You have the right to access and correct your personal information held by us. If you have any concerns or questions about your data, please contact us using the information provided below.
Third Parties:
We may share your data with trusted third-party service providers necessary for delivering our services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Updates to Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices or for legal compliance. Please review this policy periodically to stay informed about how we handle your data.
Contact Us:
If you have any questions, concerns, or requests related to your data or this Privacy Policy, please contact us at:
Jl Pulau Bungin, Gang IX no 52, Denpasar, Bali, Indonesia
Mobile / WhatsApp: +62 878 6196 8073 / +62 812 3969 077
Email : booking@balielephanttrek.com
By using our services, you agree to the terms outlined in this Privacy Policy.
Last Updated: October 6, 2023